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What Our Terms Mean for Your Account

78986com operates under a defined set of legal terms that govern how your account, data, and wallet activity are handled. Access to the platform depends on local law and is available only where permitted in your region.

Account ConditionsData HandlingCookie PolicyWallet TermsContact Rights
78986com What Our Terms Mean for Your Account
REACH OUR LEGAL TEAM

Contact Us About Policy Questions

If you have questions about how our terms apply to your account or your payment data, our support team handles legal and policy queries directly. Reach out through any of the channels below and reference your account ID for a faster response.

Team online

Account Policy Email

Send your query to our policy inbox with your account ID and the specific section in question. We aim to respond within two business days for all account-related legal requests.

Live Chat Support

Open the live chat window from your account dashboard for immediate help with terms, cookie settings, or data requests. Chat is available during platform operating hours.

Withdrawal Dispute Path

For disputes related to JazzCash, Easypaisa, or Raast transactions, use the in-account dispute form. Attach your transaction reference and our team reviews it under the wallet terms outlined above.

HOW WE PROTECT YOU

Data Security and Account Integrity

Your account data and wallet details are handled with clear retention rules and verifiable security practices. Here is what we put in place on our end.

Encrypted Data Storage

Account credentials and payment identifiers — including linked JazzCash and Easypaisa numbers — are stored with encryption at rest. We do not retain raw PIN data from any mobile wallet session.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can adjust cookie preferences from your account settings page at any time without affecting your wallet links.

Retention and Deletion

We keep transaction records for the period required by the applicable financial rules in supported regions. You may request deletion of non-essential data by contacting support; wallet transaction logs are retained as required by those rules.

Who to Contact for Changes

To update your registered details, change your linked mobile wallet number, or request a data summary, log into your account and use the Profile section, or write directly to our policy email with your account ID.

Common Questions About Our Legal Terms

These answers cover the questions we receive most often about account conditions, data rights, and how our policy applies to wallet activity in Pakistan.

Access depends on local law and is available where your region permits. If access is allowed in your area, these terms govern your account and all wallet activity from the moment you register.

Submit a data request by logging in and using the Profile section, or email our policy inbox with your account ID. We respond to data access requests within two business days.

Yes. If a revised term does not work for you, contact our support team before the effective date of that change. We will close your account and confirm when the process is complete.

Your linked mobile wallet number is used only for payment processing and account recovery. It is stored encrypted and is never shared with third parties outside the payment processing chain.

Wallet transaction logs — including JazzCash, Easypaisa, and Raast transfers — are retained for the period required by applicable financial rules in your region, even after account closure.

We send notice of any material change to your registered account email at least seven days before it takes effect. Check your inbox, including your spam folder, if you have not received a recent update.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.